Data protection

Batvasa Privacy Policy — Your data is protected

Everything about how your personal data is collected, used, and protected at batvasa is clearly explained here.

Last updated: January 2026

How we protect your information

Key pillars of batvasa's Privacy Policy at a glance

Encrypted data storage

All your personal data is stored with SSL/TLS encryption. No third party can access your information.

Data is never sold

Batvasa never sells your personal data to advertisers or third parties. Your privacy is our priority.

User Controls

You may view, correct, or request deletion of your stored data at any time. These rights belong entirely to you.

Secure server infrastructure

Batvasa's servers comply with international security standards. Regular security audits and penetration testing are conducted.

Cookie transparency

We're transparent about which cookies we use and why. You can turn off non-essential cookies at any time.

Compliance with international standards

Batvasa's Privacy Policy is built in line with international data protection regulations. Your information is covered by full legal safeguards.

Quick summary: batvasa is committed to protecting your data. We collect only what is necessary, store it securely, and never sell it to third parties.

1

Introduction & Scope

Welcome to batvasa's Privacy Policy. This policy applies to the batvasa.bet website, mobile application, and all our digital services. By accessing the site or creating an account, you agree to this Privacy Policy.

We believe transparency is the foundation of trust. That's why batvasa's Privacy Policy is written in plain, straightforward language — so every user in Bangladesh can easily understand what data we collect, why we collect it, and how we keep it safe.

This Privacy Policy, together with our terms and conditions forms a complete agreement. We recommend reading both documents carefully.

This Privacy Policy is available in both Bangla and English. In the event of any conflict in interpretation, the English version shall prevail.

2

Types of data collected

Batvasa collects two types of data: information you provide directly, and information collected automatically. Details are outlined below.

Directly provided information

The following information is collected during registration and account management:

Data type Why it's needed
Full Name & Date of Birth For identity verification and age confirmation
Mobile Number & Email For account verification and communication
National ID / Passport KYC verification and legal obligations
Payment account details Deposit & Withdrawal Processing
Address and location Geo-restriction verification

Automatically Collected Information

The following information may be collected automatically when you access the site:

  • IP address and device type
  • Browser type and operating system
  • Time spent on the site and pages visited
  • Betting and gaming activity history
  • Transaction time, amount, and method

Please note: We never collect your bank PIN, OTP, or password. If anyone asks for this information, it is fraud — report it to our support team immediately.

3

Purpose of data use

Batvasa uses collected data solely for specific purposes. Your information is never used for anything unrelated to those purposes. The primary uses are:

  • Account Management: To enable registration, login, and security verification
  • Payment processing: To verify deposits, withdrawals, and transactions
  • Customer service: To resolve your issues and answer your questions
  • Bonuses & promotions: To send you relevant offers and promotions
  • Security and fraud prevention: To detect suspicious activity
  • Legal obligation: To meet regulatory requirements
  • Service improvement: To improve your experience on the site

Batvasa never uses your data for marketing purposes without your consent. You can opt out of promotional emails or SMS at any time.

4

Data sharing policy

Batvasa does not sell your personal data to third parties. However, limited information may be shared in specific circumstances necessary for operating our services.

When data may be shared

  • Payment partners: For verifying transactions with bKash, Nagad, and Rocket
  • KYC partner: With identity verification service providers
  • Legal authority: Under court order or legal obligation
  • Security authority: For investigations into money laundering or fraud
  • Technology infrastructure: With server and cloud service providers (encrypted)

All third-party partners operate under strict confidentiality agreements. They are not permitted to share your data with anyone else without batvasa's authorization.

Batvasa never sells or rents your data to advertising companies, data brokers, or marketing agencies. This is a non-negotiable policy.

5

Cookies and tracking technologies

Batvasa uses cookies and similar technologies on its website. These store small files in your browser to help improve the quality of our services.

Cookie Type

Cookie Type Purpose Retention period
Essential cookies Login Sessions & Security Deleted at end of session
Functional cookies Remembering preferences and language settings 1 year
Analytics Cookies Understanding and improving site usage 2 years
Security cookies Fraud and bot prevention 30 days

You can disable non-essential cookies through your browser settings. Please note that turning off essential cookies may affect certain features of the site.

6

Data retention period

Batvasa does not retain your data longer than necessary. The retention period for each type of data is outlined below.

  • Account information: For the duration the account is active, and for 5 years after closure
  • Transaction records: Up to 7 years as required by law
  • KYC Documents: 5 years as per regulatory guidelines
  • Support chat and email: 3 years from the date of resolution
  • Analytics data: May be retained long-term in anonymized form

Once the retention period expires, data is securely deleted or anonymized. Retention periods may be extended if required by law.

7

Your Rights

Batvasa believes you have full control over your personal data. You can exercise the rights below at any time.

Right to access: You can view what personal information we hold about you.
Right to rectification: You may request corrections to any inaccurate information.
Right to erasure: You may request deletion of your data under certain conditions.
Right to restrict processing: You may request that the use of your data be restricted.
Right to data portability: You may request a copy of the data we hold about you.
Right to Object: You may object to the processing of your data for specific purposes.

To exercise this right support@batvasa.bet Email us at the address provided. We'll respond within 30 days of receiving your request.

Important: Some data may not be erasable due to legal obligations or active investigations. In such cases, you will be informed of the reason.

8

Protection of minors

Batvasa is a platform exclusively for adults (18+). We do not knowingly collect or store personal data from anyone under the age of 18.

If a minor has accidentally created an account and we are able to identify it, the account will be closed immediately and all collected data will be deleted.

If parents believe their child is using batvasa, they should immediately support@batvasa.betContact us and we'll take prompt action.

Keep minors away from online gaming. Use parental control software and monitor your children's device usage.

9

Privacy Policy updates

Batvasa may update this Privacy Policy when necessary. Any changes will be announced on the site, and the "Last Updated" date at the top of the page will be revised accordingly.

For significant changes, you may be notified by SMS or email to your registered mobile number. Continued use of the site after any changes constitutes acceptance of the updated policy.

If you object to any policy change, you have the right to close your account. Please withdraw your balance before doing so.

10

Contact us

Contact us for any questions, complaints, or requests to exercise your rights regarding this privacy policy.

  • Email: support@batvasa.bet
  • Write in the subject line: "Privacy Policy Request"
  • Response time: Within a maximum of 30 working days

We take every request seriously and do our best to resolve it as quickly as possible.

To learn more, visit our FAQ page View or Responsible gaming Read the page.

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